We must receive payment of the whole of the price for the goods you order before your order can dispatched and accepted. Our acceptance of your order brings into existence a legally binding contract between us.

The prices payable for goods you order is as set out in our web site.

You may return any of the goods delivered to you within 30 days of the date of delivery to our contact address at your own cost and risk. Any sum debited to us from your credit card will be re-credited to your account as soon as possible for any such returned goods PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you.

While we endeavor to hold sufficient stock to meet all orders, if we have insufficient stock to deliver the goods ordered by you, any sum debited by us from your credit card will be re-credited to your account as soon as possible. We will not be obliged to offer any additional compensation for disappointment suffered

We will deliver the goods ordered by you as soon as reasonably practicable to the address you give us for delivery at the time you made your order. If we are unable to dispatch your order within 3 working days, we will advise you and arrange another delivery time. If we are unable to agree another delivery time we will offer you a refund. You will become the owner of the goods you have ordered on delivery of them to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

You may exercise your right to cancel your order within 8 days of receiving said order. Goods are to be returned to our contact address at your own cost and risk. We shall refund you the price you paid for any goods returned, PROVIDED THAT such goods are returned by you and received by us in the condition they were in when delivered to you.

You may return any of the goods delivered to you (including those which are not what you ordered, are damaged or defective, or where the delivery is of an incorrect quantity) upon notifying us of your intention to return such goods and the problem with them (if any) and then returning them within 30 days of the date of their delivery to you. Goods are to be returned to our contact address at your own cost and risk. We shall refund you the price you paid for any goods returned, PROVIDED THAT such goods are returned by you and received by us in the condition they were in when delivered to you.

If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 40 days of the date on which you ordered the goods. If you notify a problem to us under this condition, our only obligation will be (at our option): to make good any shortage or non-delivery; to replace or repair any goods that are damaged or defective; or to refund to you the amount paid by you for the goods in question in whatever way we choose.
We will not be liable to you for any indirect or consequential loss or damage arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under paragraph (c) above.
All terms, conditions, warranties and representations expressed or implied by statute, applicable local law or otherwise in relation to the goods you order are excluded. Nothing in this condition is, however, intended to limit any rights you might have as a consumer under applicable local law that may not be excluded, nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
‘This does not affect your statutory rights as a consumer’

We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control (including, without limitation, strikes, lockouts and other industrial disputes).

If any part of these conditions is invalid, illegal or unenforceable (including any provision in which we exclude our liability to you) the validity, legality or enforceability of any other part of these conditions will not be affected.

The contract between us shall be governed by and interpreted in accordance with English law, and the English courts shall have exclusive jurisdiction to resolve any disputes between us.

No right or licence must be intended by the buyer to be transferred by the Seller for the use of any of the trade names, trademarks, registered marks of, or used by, Perma-Grit® Tools.