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Your Privacy & Security

We endeavor to protect the information you provide and there are various security procedures that have been put in place, as set out in this policy. We have installed a mechanism that uses digital server identities so that you can be sure that the web site you access is Permagrit.com. This is done using one of the internet Trusted Certification Authorities. When you access the secure pages of our site your browser will be provided with an electronic certificate confirming that you have accessed our site and all communications will encrypted. When you create an online order, request or feedback that is then passed on to the relevant destination using the same level of encryption, this includes credit card verification. Firewalls are used to block unauthorized traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorized personnel.
For further information on security of this site, please contact:
Mr. Ian Richardson, ianr@permagrit.com
UK Freephone: 0800 2985121
Outside the UK. Telephone +44 (0) 1529 455 034

Privacy Statement

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

your name

address

phone number

email address

credit/debit card details

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behavior of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

On 26 May 2011, the rules about cookies on websites changed. This site uses cookies. One of the cookies we use is essential for
parts of the site to operate and has already been set. You may delete and block all cookies from this site, but parts of the site will not work.
We do not use 3rd party tracking cookies. For further information look at [url="http://www.allaboutcookies.org/"]allaboutcookies.org[/url]

If you have any questions/comments about privacy, you should contact Tracey Richardson.


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